Legal · Shiloh Screens LLC d/b/a ScreenOps
Privacy Policy
Last updated: October 18, 2026
1. Information We Collect
Shiloh Screens LLC d/b/a ScreenOps ("ScreenOps", "we", "our", or "us") collects the information needed to run screen repair and contractor workflows, including account details, company details, customer contact records (name, mobile phone number, email address, service address), quote data, job notes, photos, and payment status.
2. How We Use Information
We use this information to provide the ScreenOps platform, deliver requested screen repair quotes and estimates, send appointment scheduling and crew en-route notifications, process payments, support users, and help contractors manage their operations.
3. SMS & Mobile Messaging Privacy (Strict No-Sharing Policy)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Mobile phone numbers and SMS opt-in consent data are used solely to send transactional service notifications (such as quote links, quote acceptance confirmations, appointment reminders, crew en-route alerts, and crew portal credentials) requested by the recipient. You may opt out of SMS messages at any time by replying STOP, or request assistance by replying HELP.
4. Payment Processing & Data Security
Payments are processed securely by Stripe. ScreenOps does not store full credit card numbers. We do not sell, rent, or trade personal information to third parties.
5. Contact Us
For privacy questions or data requests, contact Shiloh Screens LLC (ScreenOps) at office@shilohscreens.com or owner@poolscreenquotes.com, or call (386) 951-6376.